Inner West Family Support Service

 

We provide a range of support to families with dependent children who are having trouble managing as a result of internal or external stresses of life.

Our family support service is a preventative service with a focus on supporting families, strengthening and building on family members’ existing skills. Family services focus on encouraging and developing positive relationships within families and promoting environments which value, nurture and protect children.

Types of services

 

Inner West Family Support Service is a free service for families in stress or in crisis, with children under the age of twelve, living in the council areas of Ashfi­eld, Burwood, City of Canada Bay and Strathfi­eld.

The Inner West Family Support Service can off­er:

  • Advocacy and referral, where families may be having problems dealing with other agencies.
  • Group activities. These may be courses to develop skills—in parenting, self-esteem, communication, relationships, play skills for parents and children, money management and household management, among others .
  • Self-help groups where people share experiences with other in similar situations. This may be helpful where people are experiencing the effects of, for instance—grief, sexual assault or domestic violence.
  • Specialist Mandarin, Arabic and Farsi speaking workers available.
  • Activities that help family members to get to know other people, to decrease social isolation and to build supportive networks within communities.
  • Outreach services available in some suburbs.

Are you:

  • A recent arrival in this country?

  • Just had a new baby?
  • Affected by family conflict?
  • Having health, legal or ­financial problems?
  • Feeling stressed, lonely and in need of support?
  • In need of someone to advocate or speak on your behalf?

Emergency Relief and Resource Directory

Alcohol & Drug Info Service
02 9361 8000
1800 422 599
24 hours, 7 days a week

Ashfield Community Health Centre
02 9798 5111

Burwood Council
02 9911 9911
02 9911 9982
8:30am – 5:00pm (Monday – Friday)

CASS Ashfield Office / Burwood Office
02 9789 4587
Appointment Required 9:00am – 5:00pm
(Monday, Tuesday & Friday)

Centrelink

  • Employment Services 132 850
  • Youth Allowance 132 490
  • Family Assistance (Parenting Payment) 132 150
  • Seniors Line 132 300
  • Disability & Carers Allowance 132 717

Commonwealth Carer Centre
1800 242 636
9:00am – 5:00pm
(Monday – Friday)

Counselling Program
02 9280 4744
Sydney 9:00am – 5:00pm
(Monday – Friday)

Community Transport
02 9745 5800 9:00am – 4:00pm
(Monday – Friday)

Court – Burwood
1300 679 272
24 Hours

Croydon Community Health Centre
02 9378 1100
8:30am – 5:00pm (Monday – Friday)

Child & Family Health Centre and
Adolescent Services
02 902 9787
Or
02 956 2400
8:30am – 5:00pm (Monday – Friday)

Church of the Nazarene – The Food Shed
02 9519 9294
Every Friday 9:30am – 12:30pm
Fill a Bag for $10.00 Cash ONLY

Domestic Violence Hotline and Sexual Assault Help line
1800 200 526
(24 hours)

Domestic Violence Counselling & Advice 1800 656 463
(24 Hours)

Emergency Youth Accommodation Line
02 9318 1531
1800 424 830
(24 Hours)

Exodus Foundation
02 8752 4600
9:00am – 5:00pm (Monday – Friday)
9:00am – 3:30pm (Saturday & Sunday)

FACS
Child Protection & Family Crisis Services
1800 066 777
(24 hours) 7 days a week

FACS-Dept. Housing (Burwood)
02 8372 4700
8:30am – 4:30 pm (Monday – Friday)

FACS-Dept. Family & Community services:

• Child Protection Helpline NSW 13 2111 (24 hours)
• Link2home Homelessness 1899 152 152 (24 hours)
• Domestic Violence Line 1300 130 052
• NSW Elder Abuse Helpline 1800 018 444
• Kids Helpline 1800 628 221
• Lifeline 1800 551 800
• NSW Victims Access Line 131114 or 1800 633 063
• House Services NSW 02 8372 4700

FACS-Domestic Violence Counselling & Advice
1800 656 463
(24 hours)
FACS-Child Protection & Family Crisis Service
1899 066 777
(24 hours)

Female Hostel Accommodation
02 9360 4881

Home & Community Care-Australian Unity
1800 350792
(24 hours)
Homelessness NSW

Immigrant Women’s Speak out Association
02 9635 8022 9:30am – 5:00pm
(Monday – Friday)

Interpreter Service
131 450
(24 hours)

Kids Help Line
1800 551 800
(24 hours)

Legal Aid
02 9747 6155
9:00am – 5:00pm
(Monday – Friday)

Law Access NSW-Legal Aid
1300 888 529
(24 hours)

Leichardt Women’s Health
02 9560 3011
9:30am – 5:30pm (Mon, Tue, Thurs, Fri)
2:00pm – 5:30pm (Wednesday)

Life Line
131 114
(24 hours)

Link2Home
02 8354 7600 or
1800 152 152 24
(24 hours)

Marrickville Legal Centre
02 9559 2899
9:30am – 1:00pm
2:00pm – 5:00pm
(Monday -Friday)

Men’s Line Australia
1300 789 978
(24 hours)

Mission Australia National Office
02 9219 2000
8:45am – 5:00pm (Monday – Friday)

Mission Australia-Men’s Crisis Accommodation
02 9356 0600
9:00am – 5:00pm (Monday – Friday)

Inner West-Neighbour Aid
02 9799 5099
9:00am – 4:30pm (Monday – Friday)

Neighbourhood Centre Lakemba
02 9750 9344
10:00am – 2:00pm (Monday – Friday)

Participation Australia-Croydon Respite
02 97994333
8:30am – 6:00pm Monday – Friday

Parent’s Line
1300 130 052
24 Hours

Parramatta Head Office of Wester Sydney Legal Centre
02 8833 0911
9:00am – 1:00pm
2:00pm – 5:00pm
(Monday – Friday)

Police – Burwood
02 97458499
(24 hours)

RPA Sexual Assault Unit
02 9515 9040
8:00am – 4:30pm

Salvation Army – Campsie
Salvos Assessment Line
02 97187933
1300 371 288
9:30am – 12:00am
1:00pm – 3:30pm
(Monday – Friday)

Salvo Care Line
02 9331 6000
(24 hours)

  • Senior Services NSW:
  • Social Support-Burwood 1300 275 227
  • Baptist Care  1800 632 314
  • Southern Cross Care 02 9799 5099
  • Inner West Neighbour Aid 1800 721 226
  • Life Without Barriers-We Life Ve 03 9345 1800
  • Australian Red Cross-TeleCHAT  1300 885 698

State Emergency Service
132 500
(24 Hours)

St Vincent de Paul

  • Burwood 02 9745 3744
  • Redfern 02 9690 5600
  • Bankstown 02 9796 1176

For food, clothing, EAPA, Telstra, Furniture, Vouchers
1800 606 724
9:30am – 3:30pm (Monday – Friday)

Australian Taxation Office Help Line
132 861

The Station (men showers, laundry)
02 9299 2252

The Smith Family-General National Office
1300 326 459
02 9085 7222
9:00am – 5:00pm (Monday – Friday)

Translating & Interpreting Service
131 450
(24 hours)

Victims Information and Referral Service
02 9374 3000

Women NSW
02 9248 0800

How can you make a referral?

 

Anyone can make a referral to this service. Just call (02) 9744 1866 and ask for Family Support

Remember! When making a referral for a client, family member or friend, please ­first tell them what you intend to do, and get their permission before you contact us.

We'd love to hear from you

Please contact our team at any time:

Address: 2 Wyatt Avenue Burwood NSW 2134
Phone: (02) 9744 1866
Email: info@cabl.org.au
For urgent assistance click here

We acknowledge the Wangal Clan of the Eora Nation, the traditional custodians of the area. We recognise the strength, resilience and capacity of Aboriginal people and pay respects to Elders past, present and emerging. 

4 + 3 =

Hours of operation

 

Wellbeing & Support Hub
2 Wyatt Ave, Burwood
New opening hours to be advertised soon

Family Support Service
Monday - Friday
9:00am - 5:00pm

Meals on Wheels
2 Crane Street, Concord
Monday - Friday
9:00am - 5:00pm

Domestic Violence Service
Monday - Friday
9:00am - 5:00pm

The services provided by CABL are proudly funded by: